UAE-based Etisalat said will implement its e-bill initiative across all services in a phased manner from September 1. This transformation of current billing methods to new generation environmentally friendly e-bills, will ensure customers have access to their account information 24|7 across the world and can view their details online or through their mobile devices.
Other benefits directly enhancing customer experience include ability to get specific information on time and pay bills with relative ease. “This initiative is aligned with our short and long term strategies of attaining operational excellence, raising customer awareness and ultimately creating a sustainable environment in the country,” said Saleh Al Abdooli, chief operating officer of Etisalat, UAE.
