(Abu Dhabi) – Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, at a meeting with government officials, has viewed a report on the results of the transition to m-Government.
H.H. Sheikh Mohammed said that an accomplishment rate of 96.3 percent was reported by the government’s most important 337 departments providing services on daily basis to customers at the end of the two-year timeline set for shifting to m-Government and m-Services.
The report be published in the media upon orders from Sheikh Mohammed, shows that the biggest 41 government departments succeeded in achieving the shift to m-Services within 730 days.
H.H. Sheikh Mohammed said, “Work teams managed to complete the shift to m-Services. The next stage is to link all services together, improve the quality of smart applications and achieve a high satisfaction rate for smart services. The report also explains that the low numbers of users of some m-Government services were attributed to low awareness of users and sometimes to the difficulty to use these services.”
The meeting with H.H. Sheikh Mohammed bin Rashid was attended by Mohammed bin Abdullah Al Gergawi, Minister for Cabinet Affairs; Mohamad Ahmad Al-Qamzi, Chairman of the Telecommunications Regulatory Authority of (TRA); Khalifa Saeed Sulaiman, Director General of Dubai’s Protocol Department; Ohood Al Roumi, Director-General Office of the Prime Minister; Hamad Al Mansouri, Director-General of the UAE Smart Government and Director-General of the TRA.
(Courtesy WAM)