Star Rating Initiative Launched

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Star Rating Initiative Launched

Star Rating Initiative Launched

(Dubai) – The Star Rating Initiative intends to bring about a quantum leap in the efficiency of government services as per global standards. His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, has invited UAE’s local governments and other foreign governments to join the Star Rating Initiative for Customer Service Centres, which is similar to the hotel industry’s ratings.
Launched last week, the Star Rating Initiative intends to bring about a quantum leap in the efficiency of government services as per global standards.
Sheikh Mohammed announced earlier that the Star Rating system is obligatory and will be applied on 400 Federal Government’s service centres. The new rating system will give a number of stars from two stars to seven stars based on world’s private sector standards to indicate the level of service to the clients with the participation of foreign evaluators.

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